FAQ

search

Can I also measure the consumed power in kWh with the current measurement module?

With the HUB-EN100 current measurement module, you can only measure the current, the power must be calculated.

The successor, the HUB-EN200, which will be launched in 2024, is suitable for power measurement. However, you can also connect conventional measuring devices to the gateway via the common interfaces and query the power.

Can I set alarms for measured values in the gateway?

For each input, so-called "synthetic signals" can be defined in SIINEOS in the I/O management, which trigger a defined action when the threshold value is exceeded or not reached, e.g. the flashing of an LED, the opening of a door or the power-off of a machine. E-mail alarms, on the other hand, cannot yet be set in SIINEOS. However, this can be configured in Grafana.

What is the difference between the HUB-RT100 and the HUB-MRT100?

HUB-MRT100 is a USB stick that stores and plays back the system clock time on the one hand and process data on the other.

HUB-RT100 stores only the system clock time.

Both add-on modules have been specially developed for use in industrial environments and ensure the correct system time especially at locations with frequent disturbances of the electricity supply. HUB-MRT100 additionally has an F-RAM, so that the last written process data can be saved and replayed.

How long does the battery of the HUB-(M)RT100 stick last and when does it need to be changed?

The lifetime guaranteed by the manufacturer is at least 5 years, but can be up to 10 years under optimal environmental conditions.

A change of the battery becomes necessary when the system time with connected HUB-(M)RT100 does not match the local time anymore.

More information can be found in the Instruction Manual at: https://download.inhub.de

Can I connect HUB-(M)RT100 to any gateway with USB port?


The two add-on modules HUB-MRT100 and HUB-RT100 are proprietary developments of in.hub for which no standard drivers are available to use them out-of-the-box.


How to integrate the stick into your individually developed (Linux-based) system software can be found at https://github.com/in-hub/hub-mert100-linux.

In this repository you get the driver source code or the patches for the LinuxKernel.

How do I install the updates of the SIINEOS operating system?

First you have to download the current software bundle. In SIINEOS you then go to the Updates page. There you can upload the bundle from your local file directory. After a restart, the current version is available. Detailed instructions for updating the SIINEOS operating system can be found here.

Where do I get the information about new updates for the SIINEOS operating system on my in.hub devices?

There are two possibilities:

Either you check our site https://download.inhub.de/ from time to time. There we provide the latest SIINEOS version.

How can I create my own dashboards in the SIINEOS operating system?

You can find detailed instructions on how to create your own dashboards in SIINEOS here.

How do I install my apps on an in.hub IoT gateway?

In SIINEOS, go to the Updates page. There you can upload the software bundle of your app from your local file directory. After a restart, the current version is available and displayed on the Apps page. Detailed instructions on how to update the SIINEOS operating system can be found here.

Is there a Software Development Kit (SDK) for the SIINEOS operating system?

Yes, a Software Development Kit (SDK) is available for the SIINEOS operating system. Feel free to contact us.

Do I need to create a user and password in the SIINEOS operating system?

For initial use, a default password is provided by in.hub, which you can use to log in for the first time. It is strongly recommended to change this password directly after logging in to the SIINEOS user management.

Does the SIINEOS operating system have a graphical user interface, which can be operated with mouse and keyboard?

Yes, the SIINEOS operating system is operated with mouse and keyboard.

How can I access the SIINEOS operating system that is pre-installed on my gateway?

When you access the gateway for the first time, you need to connect the device to your computer via micro USB to configure the network. Later, you can access SIINEOS via the configured network or still via the micro USB port. More details can be found in the SIINEOS user manual.

Is it possible to measure particles larger than 100 micrometers with the particle measurement system pSYS?

The pSYS particle measurement system detects any particle larger than 10 microns, but displays it as a maximum of 10 microns. If you need a higher resolution, please contact us and we will recommend a different sensor type.

Can I also monitor cleanroom classes with the pSYS particle measurement system and have the current class displayed?

Yes, the pSYS particle measurement system can also monitor cleanroom classes and display them accordingly. Please contact us directly about this.

Are the sensors used in the pSYS particle measurement system calibrated?

Yes, the sensors used in the pSYS particle measuring system are calibrated. A corresponding certificate can be obtained for this purpose.

Can I also use the sensors of the particle measuring system pSYS in explosion-proof areas (ATEX)?

No, the use of the sensors from the particle measuring system pSYS in the explosion-proof area is not possible, because the sensors themselves are not ATEX-protected. Other sensors must be used for this purpose. We are happy to help you with the selection.

Can I also install the sensors of the particle measuring system pSYS in my machine?

Yes, the sensors of the pSYS particle measuring system can also be placed directly in the machine. You can find more detailed information in the Instruction Manual.

I would like to write the measured values of the particle measuring system pSYS into my MES system. How does this work?

We will be happy to connect the particle measuring system pSYS with your MES system. Please contact us directly.

Can I also use the particle measuring system pSYS as a mobile device?

The pSYS particle measuring system can also be used as a mobile device. All that is required is a 230 V power supply. However, please note the information on the temperature range and the IP67 conditions, which are shown accordingly in the data sheet.

I would like to monitor my production with the particle measurement system pSYS with more than 5 sensors. Can I combine and combine several systems for this purpose?

Monitoring your production with the particle measuring system pSYS is possible with more than 5 sensors. However, a maximum of 5 sensors can be connected to each pSys device. If more sensors are needed, you will have to purchase additional devices, depending on how many connections you ultimately need. In the cloud, however, the measurement results of all pSYS devices can be summarized in an overview.

Is the particle measurement system pSYS available as a purchase or rental model?

The particle measuring system pSYS can be purchased or rented. Please contact us for more information.

Do I have to sign a cloud usage contract for the pSYS particle measurement system? Is there a minimum term?

For cloud use with the particle measuring system pSYS, a cloud use contract must be concluded. However, this can be cancelled on a monthly basis. The payment is invoiced in advance (prepaid).

Do I necessarily need the cloud for the pSYS particle measuring system or can I access the measured values in another way?

You can also have the measured values of the particle measuring system pSYS output via CSV or xls at any time or download them from the device itself if you do not want to use the cloud.

Can I also use other particle sensors with the pSYS particle measurement system?

By default, it is not possible to use other particle sensors with the pSYS particle measurement system. But we can configure the system quite easily to your individual sensors.

Can I measure RMS values for specific frequency ranges with the HUB-VM102 vibration measurement module?

Yes, with the vibration measurement module HUB-VM102 the measurement of RMS values for certain frequency ranges is possible.

Can I use the HUB-VM102 vibration measurement module without an IoT gateway?

Yes, the use of the vibration measurement module HUB-VM102 is also possible without an IoT gateway via a CAN interface.

Is the vibration measurement module HUB-VM102 compatible with all in.hub IoT gateways?

Yes, the vibration module is compatible with both the HUB-GM100 and the HUB-GM200.

Which accessories do I need for the vibration measurement module HUB-VM102?

The HUB-VM102 can also be used without accessories. However, it unfolds its full performance and range of functions out-of-the-box with the IoT gateway HUB-GM200.

Can I also measure only at certain events, e.g. when the motor or pump is actually working?

Yes, this is possible. A trigger input is available for this, which can even detect speeds.

Can process errors be detected from the structure-borne sound values?

Repeatable processes map not only approximately identical current patterns but also identical structure-borne sound signatures. These can be compared with each other. Alarms or indications are triggered if deviations are too large. Furthermore, process interlocks are also possible.

How do I determine the individual limit values for my system in order to be able to evaluate the wear?

This is different. You can do this with algorithms or also with external software connection or via threshold values. Feel free to contact us, we will advise you.

I don't know exactly which measuring range I need to measure my plant and the bearings. How can I select the right sensors for this?

If you are unsure, just contact us and tell us about your application. We will be happy to help you.

How and where do I attach the sensors to the HUB-VM102 vibration measurement module?

All sensors should always be placed at the closest possible point to the measuring point. Talk to us. We will gladly share our experience or help you on site.

Which sensors can I connect to the vibration module HUB-VM102?

All sensors with IEPE or ICP interfaces can be connected to the vibration module HUB-VM102.

Can I also detect individual process sequences on the basis of the current signal and thus measure the process duration?

Yes, this is possible and is very often used in automation systems to map machine data acquisition (MDE).

How do I determine the wear of electric motors with the HUB-EN100?

The HUB-EN100 is an add-on module, i.e. it first requires a master gateway on which SIINEOS is set up. In addition, current sensors must be connected to the HUB-EN100, with which current patterns and values can be measured. You can process the signal values in SIINEOS so that you can determine and visualize the wear parameters via trend changes or threshold values.

Can I connect multiple Energy Add-On modules to one gateway?

Yes, you can connect up to 10 current measurement modules to one in.hub gateway.

Note
: HUB-EN100 devices can only be combined with a HUB-GM100. HUB-EN200 devices can only be combined with a HUB-GM200.

However, since the HUB-EN200 has its own SIINEOS installed, a HUB-GM200 does not necessarily have to be installed as a partner. The best way to find out for which scenarios this can be useful is to talk to us in person.

Can I create thresholds for current monitoring?

In SIINEOS, threshold values can be defined and thus also actions can be triggered, such as a flashing LED or a relay that disconnects the power connection. You can configure these actions in the I/O management under "Signal connections" or "Synthetic signals".

Can the in.hub IoT gateways also be used outside the control cabinet?

The possible uses of the in.hub IoT gateways depend on the environmental conditions. The standardized in.hub IoT gateways have a minimum protection class of IP20, but can also be upgraded to IP67 or even higher with an additional housing.

Just contact us and we will put together the optimal accessories for you.

Can I also connect the in.hub IoT gateway to third-party products that are not from in.hub?

Yes, that is possible. We rely on open systems without any restrictions, and the make does not matter. There are no restrictions on using only in.hub hardware or in.hub software.

Can I send data from my ERP and/or MES system to the in.hub IoT gateway (or vice versa)?

Data can be exchanged between your own MES and/or ERP system and the in.hub IoT gateways. This is done by most users.

Can I create a database on the in.hub IoT Gateway?

On the in.hub IoT gateway, the standardized data store is a database.

How can I create simple evaluations with the in.hub IoT Gateway?

On the in.hub IoT gateway, you can set simple alarms yourself and export all recorded data as a CSV or Excel file at any time. For the visualization of your measured values, various apps are available in SIINEOS, such as in.hub's own app "FlexPlorer" or the external app "Grafana". Connectors to the Telekom cloud or Azure can also be accessed via SIINEOS and offer various options for displaying and processing data.

Can I also use the IoT gateway with Grafana?

You have the option to open the Grafana app directly from SIINEOS to visualize your measurements. Note, however, that you need a separate user account for Grafana.

Do I need certain prerequisites to use Telekom's Cloud of Things?

You need an LTE modem to use Telekom's Cloud of Things. You can get this from us as an accessory with a monthly data rate. The rate depends on the number of measurement points transmitted per month and typically ranges from 10,000 to 500,000 values.

Which cloud can I use with the IoT Gateway?

You can use almost any other cloud system. Feel free to contact us about this.

Can I just send the sensor data from the gateway to a cloud?

You can send sensor data from the gateway to the cloud from home with a click via Telekom's Cloud of Things. Other clouds and in-house systems can also be integrated.

Can I access the gateway remotely?

Yes, this is possible via VPN or VNC. You configure your network in SIINEOS.

How do I connect add-on modules to the IoT Gateway?

The modules are simply connected at the back with the supplied plug connection, the backplane bus, and then activated and configured in SIINEOS.

Do I need to install an operating system on the IoT gateway?

No, the gateways already come with SIINEOS, a powerful IoT operating system.

How do I access the gateway to administer it?

You can connect either via the Ethernet interface, WLAN or via the micro-USB on the front (service port). The micro-USB port supplies the devices with power at the same time.

How can I connect the gateway to my company network?

The gateways offer the possibility to connect via LAN or WLAN. For this, the device can be automatically integrated via DHCP. The setup of a network is done via SIINEOS.

Can I connect multiple IoT gateways and configure them as master / slave?

Yes, that is possible. Feel free to contact us!

I have more sensors than the gateway has inputs. Do I need an additional gateway for more inputs?

No, not in principle. The gateway can be easily expanded. For this purpose, you can either connect commercially available input or output modules for more digital or analog signals or also other protocols such as I/O-Link, Profinet and many more. You simply configure the modules via SIINEOS. We also have modules to extend the gateway functionalities in our portfolio. These work 100% plug & play and do not need to be specially set up.

Which sensors can I connect to the IoT gateways?

You can connect almost any sensor or actuator to our IoT gateways. You can find a list of the connections in the respective data sheet or the operating manual of the individual gateways.

What are the first steps with the gateways?

First, you physically connect your sensors or machine controller to the gateway. Then you connect your computer to the gateway (via micro USB) to access the pre-installed SIINEOS operating system. There you need to set up your network(s), activate and configure the interfaces, and possibly activate apps that will further process or store your data (such as cloud access to Telekom's Cloud of Things or the visualization app Grafana).

You can also create your own programs using the SDK in SIINEOS or install your own software via the Docker container or use NodeRed, or you can install the individual solutions from in.hub or its partners.

What can I imagine under an in.hub gateway and what can I use it for?

You have to think of the gateway as a mini-PC with several functions. This mini-PC is a digital collector of information. It is irrelevant whether the information comes from machines, sensors, IT systems or through the input of employees. The information is processed in such a way that it can be interpreted or analyzed. This allows logical operations such as comparisons, comparisons, trends, etc., but also simple "translation" and distribution of the information to systems that require a different machine or high-level language (such as OPC UA, Modbus or Ethernet TCP/IP).

Furthermore, the data can be easily visualized on the gateway to display interactive graphical user interfaces (dashboards). These can then be accessed from any device on the network. Likewise, a gateway can of course transmit data to company networks or cloud systems.

What is a backplane bus?

This is a rear hardware interface on our devices to connect devices mounted side by side with a connector. This process is described in detail in the operating instructions.

Is there customer support in case questions or problems arise?

Yes, customer service can be reached at service@inhub.de.

Are there already ready-made interfaces to SAP?

No, there is currently no standard interface to SAP. A connection (also bidirectional) to SAP is customer-specific.

We are a software manufacturer for MES systems and often need machine signals for our evaluation at our customers. Are the in.hub products suitable for this?

Yes, we already have many customers from the software industry. Our products are designed so that any machine can be monitored. With our Software Development Kit (SDK), it is also possible to independently create connectors or apps to complement your own software.

I am an equipment manufacturer and would like to offer my equipment as Equipment-as-a-Service (EaaS) in the future. Does in.hub also offer special options so that I can monitor and control my machine remotely?

Yes, this is a frequently used application with our products. The in.hub technology makes it possible to access all connected devices remotely if the corresponding function has been activated beforehand. We work here either with VPN or with VNC connections. This can be done either from the on-site network or via the public data network (e.g. Telekom 4G).

I would like to display the recorded data transparently for my employees in production so that we can react more quickly to events together. What is the easiest way to do this?

If you already know what information and displays you want, we can easily display them in a live dashboard. Using a monitor that is connected to your company network, this dashboard can then be displayed anywhere. Typically at the workstation, in hallways or office areas. The dashboards can also be designed interactively.

Can I label and resell the products with my own brand logo?

Yes, we also offer our products as white-label, so that your own branding is possible. Contact us and we will explain the process to you.

Can I also get information on the products and quantities produced during machine monitoring?

Yes, this is very possible. We can read in the data from the ERP or MES system or also from working papers.

I need more interfaces and a different design. Is it possible to adapt the in.hub products specifically to my wishes?

Yes, this is possible. Just contact us with your requirements. We also customize our products in "form, fit & function".

I would like to integrate a machine data collection (MDE) into my ERP system. Is this possible with the in.hub products?

Yes, that is very possible. We have already connected many condition monitoring systems or even just the direct machine data to ERP or MES systems. In doing so, we work closely with many suppliers. Our SIINEOS operating system was developed, among other things, so that interfaces to IT systems can be designed easily and quickly.

Is it possible to buy the in.hub devices individually and program them yourself or does the implementation have to be done via in.hub?

Yes, all in.hub products are designed so that really anyone can work with them independently. Many customers create their own solution with our modules. We also offer training and workshops to make it even faster to use our products.

I would like to become a sales partner/dealer for in.hub products. What do I have to consider?

We offer special conditions for resellers, integration and technology partners. Just contact us and we will explain the procedure to you.

I would like to have individual machines in my production evaluated and monitored. How long does it take on average for such monitoring to be operational?

This usually happens very quickly, within 4 to 6 weeks. In exceptional cases, however, it can also take 2 to 3 months. This depends on the individual companies and whether you already know exactly what you need, whether third parties may be involved in the implementation or whether delivery times must be met for external products.

I want to monitor my production, but I don't know the ways to do it quickly and easily. Does in.hub also offer workshops for this?

Yes, we would be happy to work with you to develop a digitization strategy that is right for your company. For this purpose, we offer workshops to evaluate at the beginning, completely independently of our products, which steps and products are necessary. After that, you are free to decide whether you want to continue on this path with us. Afterwards, we will be happy to support you from implementation to roll-out and training, so that you are fully supported.

Your contact to in.hub

+49 371 / 33 56 55 00 Telefon phone
info@inhub.de E-Mail mail